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Online and Mobile Tools

Published Nov 08, 24
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Cadillac recognizes the importance of vehicle maintenance and strives to make it convenient for owners to access service information. Ranging from digital resources to in-person service, Cadillac employs a variety of methods to ensure owners are well-informed about their vehicle’s needs.

The MyCadillac app serves as a centralized digital platform where Cadillac owners can view maintenance alerts. This mobile app sends personalized notifications about scheduled maintenance, safety issues, and maintenance requirements based on the car type and distance covered. In addition, the app allows scheduling of maintenance bookings with local Cadillac dealerships, view current service offers, and track vehicle status.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by providing detailed information such as downloadable owner’s manuals, service calendars, and coverage information. It enables users to monitor of their vehicle’s service history and details about certified repair shops.

Dealership Communication

Cadillac's dealership network is essential in providing maintenance guidance to drivers. During visits, the service advisors explain suggested services and address potential issues with the customer. They provide a detailed breakdown of what the service entails, the expected duration, and the expenses. Service centers also make sure that maintenance logs are updated digitally, allowing for users to see all past maintenance of their vehicle.

In-Vehicle Technology



Contemporary Cadillac vehicles are equipped with advanced onboard systems that provide maintenance notifications and alerts right on the vehicle's dashboard. These notifications are based on the vehicle’s mileage and usage, ensuring that users are reminded when it’s time for tasks such as oil changes, tire rotations, or fluid checks. The vehicle dashboard gives specifics of each notice, explaining the task and why it is important for the vehicle’s life and optimal operation.

Printed Guides and Manuals

For customers who like hard copies, Cadillac offers printed owner’s manuals that include a detailed maintenance schedule, information on proper vehicle care, and recommended fluids. These guides cover topics such as tire care, fluid specifications, and routine maintenance, giving owners a comprehensive guide to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's website hosts a variety of educational videos and how-to guides that cover basic services, such as checking fluid levels, changing a tire, or understanding dashboard warning lights. These resources enable users to be proactive about their vehicle's care while learning about the importance of timely servicing.

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